Privacy Policy

Last updated: June 2025

Appointment 99 ("we", "our", "us") operates the website appointment99.in. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

• Personal Information: Name, email address, phone number, and address when you register or contact us.
• Business Information: Business name, service category, pincode, and city when you register as a vendor.
• Usage Data: Pages visited, browser type, device type, IP address, and referrer URL for analytics purposes.
• Communications: Messages sent via our contact form or enquiry system.

2. How We Use Your Information

• To create and manage your account on our platform.
• To connect customers with service providers.
• To send OTP for account verification.
• To send booking confirmations and service-related notifications.
• To improve our website and services based on usage analytics.
• To respond to your enquiries and support requests.
• To display relevant advertisements via Google AdSense.

3. Google AdSense & Third-Party Advertising

We use Google AdSense to display advertisements on our website. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your city/location preference, and for analytics. By using our website, you consent to our use of cookies. You can disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers listed on our platform (only the information necessary to fulfill a booking).
• Google and other analytics/advertising partners (in anonymized or aggregated form).
• Law enforcement or government authorities if required by law.

6. Data Security

We implement industry-standard security measures including password hashing, prepared SQL statements, and session management to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information. To make such a request, please contact us at info@appointment99.in.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@appointment99.in
• Website: Contact Form